General Questions

Here is a quick video to show how simple we have made the process.

No, since clicking the "Text" button opens a text message on your device we never even see the phone numbers you're texting.

I Am Creating a Love Note

We recommend at least 4 days but you can start as early as you'd like! You may need to remind your friends and family and 2nd time before your submission deadline. Keep in mind, it can take up to 2 business days from the time you Publish and Submit to our editors to receive the final Love Note Video.

Unfortunately, No. Once you publish and submit for editing the submissions page is closed. If someone visits the submission after you've already published they will see a message letting them know submissions are closed.

As the Love Note Host, you will receive an email notification everytime a submission is successfully uploaded. You can view, approve and order all submissions from your Love Note Dashboard

You know your friends and family better than us but from our experience it takes 4 - 5 days to collect all of your submissions. Most submissions are received in the last 2 days leading up to the submission deadline after you send out a reminder. Don't worry, we will send you an email reminder when it's time for you to remind you contributors.

Of course! From your dashboard, you can order and approve all submissions.

No, we do not allow deleting of a submission to protect you. Once you delete a file ... it is gone! So instead, you must approve the video submissions you want to include in your final Love Note Video. Instead of deleting, just keep the submission "unapproved".

I Am Submitting a Video

Your email is requested so we can send you a confirmation that your video submission was successful and also if the Love Note Video creator chooses, they can share the final video with you.

No, you are welcome to submit your video without creating an account. You only need an account if you want to create your own Love Note Video for someone special in your life!

No, we do not limit the length or file size of your video submission. The average length of a video submission is between 15 and 30 seconds.

Don't overthink it! Just speak from the heart. Express how proud you are for their accomplishment, how much you love and/or miss them, talk about your wishes for them